Alorica – Not enough support after the call is over. | Comparably

Alorica – Not enough support after the call is over.

Alorica società ha sostenuto
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leggi di più
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Not enough support after the call is over.

Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?

There is too much gossip.

Che cosa si deve cambiare affinché la cultura aziendale migliore?

Real customer satisfaction and faster service.

Cosa vorresti migliorare sul processo del colloquio lavorativo della vostra azienda?

It may need to be more stringent.

Che cosa sta andando male e come può essere migliorato?

A better work environment and standards would make a big difference.

Qual è la parte migliore del tuo compenso?

The bonuses are nice but they can be difficult to get.

Other Employee Reviews for Alorica

Che cosa deve fare il gruppo dirigente per migliorare?
Qual è la parte migliore del tuo compenso?
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
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