Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leggi di più
Pay us fairly and provide benefits that are meaningful and enhance our lives
Che cosa deve fare il gruppo dirigente per migliorare?
Very Poor. Only care about lining his personal pockets with money off the backs of workers
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
There isn't anything offered really and they never give you any information about open enrollment for benefits. It's like they don't want you to enroll
Other Employee Reviews for Alorica
Che cosa deve fare il gruppo dirigente per migliorare?