Alorica società ha sostenuto
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leggi di più
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Practically miserable, stress, and no communications.
Che cosa deve fare il gruppo dirigente per migliorare?
Better with encouragement and communication with the whole team.
Che cosa si deve cambiare affinché la cultura aziendale migliore?
Better training and more time to complete a call.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
Low paid, no benefits, busy call center, hardly any breaks.
Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?
They need to stop slacking off and do actual work.
Cosa vorresti migliorare sul processo del colloquio lavorativo della vostra azienda?
Do a better background check and hire people who knows how to work a computer.
Che cosa sta andando male e come può essere migliorato?
Dealing with too many phone calls and get yelled at if you go past 10 minutes.
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