Alorica società ha sostenuto
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leggi di più
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The company is horribly managed and expectations are ridiculous, not worth it.
Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?
Hacks more professional, this is in high school.
Che cosa sta andando male e come può essere migliorato?
No management, better operations and programming.
Cosa vorresti migliorare sul processo del colloquio lavorativo della vostra azienda?
Eliminate the words per minute test
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
The only positive thing is people's attitudes at the end of their shift.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
To take over 50 calls in a day is exhausting, to be compensated more would be the humane
Che cosa deve fare il gruppo dirigente per migliorare?
Understanding what the employees need, and have real expectations for each phone call, stop looking at numbers and actually understand the reality of each call.
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