Alorica società ha sostenuto
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leggi di più
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if you need something for now untill you get something else, then this is the job for you.
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
that at least my boss was nice.
Che cosa sta andando male e come può essere migliorato?
the amount of money that you make isn't worth the aggrivation of poor training, negative attitudes in the building and outlandish expectations on the calls.
Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?
we were all frustrated because you can't get help on your questions, the training is horrible, and a lot of us don't know what we're doing.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
i feel that they should give people a raise for the amount of work that you do. i also feel that with paid time off, you should be able to accrue them a whole lot faster.
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