Alorica società ha sostenuto
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leggi di più
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I have always been treated with kindness and respect. I am grateful that my Managers over the years have been understanding and patient.
Quali sono alcune delle cose migliori della tuo team?
They are kind, supportive and available
Che cosa sta andando male e come può essere migliorato?
Our pay and our benefits
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
We strive for excellence and integrity, showing compassion and understanding
Cosa ti è piaciuto di più del processo del colloquio lavorativo?
the positive interaction with the candidate in the first and second interview
Cosa ti piace di più del team di leadership?
I truly believe they do the best they can with what they have.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
We have the hardest job to be successful in. We do not get bonuses and work 50 hours a week. We are one of the lowest paying companies, and the highest attrition. When we hit our numbers its great, but when we don't, which is a lot, it gets discouraging.
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