Alorica società ha sostenuto
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leggi di più
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As an employee, I have had a very positive experience here at Alorica. I hurt my back in a previous job and they have accommodated my desk so that I would not have pain or difficulties performing my position of which I greatly appreciate.
Cosa ti è piaciuto di più del processo del colloquio lavorativo?
We offer a phone or on-site interview process.
Che cosa ti rende più felice sul posto di lavoro?
Helping people get a position.
Che cosa si deve cambiare affinché la cultura aziendale migliore?
Raise the wage for the agents to make it easier to retain and hire.
Quali sono alcune delle cose migliori della tuo team?
For the most part, we work well together. We set goals and try and achieve them.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
I feel that the pay should be raised and that we should get raises each year. I also feel that the agents should be paid better.
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