Alorica società ha sostenuto
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leggi di più
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La cosa più positiva della cultura e l'ambiente presso la tua azienda?
The sense of empathy and loyalty to the customer that is a constant part of our culture.
Che cosa ti rende più felice sul posto di lavoro?
That moment right before we solve a problem, and everyone's banding together trying to brainstorm about how to fix or improve something.
Quali sono alcune delle cose migliori della tuo team?
Everyone's fantastic sense of humor in the face of problems and tough times - something that came particularly on display during the COVID pandemic.
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