Alorica società ha sostenuto
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leggi di più
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I work in Alorica Philippines for 13 years now and I can say I have grown a lot from being a specialist when I was first hired. Now I am leading an insanely great team! Alorica taught me to be patient, responsible and persevere in many challenges. I hope we continue to grow for years to come.
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
i am surrounded by people i care about and care about me too.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
I feel the current pay (as a manager) is not sufficient for the responsibilities I have for the APAC region.
Cosa ti è piaciuto di più del processo del colloquio lavorativo?
I was referred by my previous manager so everything went smoothly. as I remember the recruiter then was nice and very approachable.
Cosa ti piace di più del team di leadership?
our management do not only think about the benefits to company but priority is how to help the employees especially during this pandemic.
Che cosa ti rende più felice sul posto di lavoro?
I am happy when I am able to do my work properly because I know 45 thousand people and their families are relying on us.
Quali sono alcune delle cose migliori della tuo team?
There are only a few people in our team but we handle half of Alorica. Our team is very optimistic group and hard working. All of us have been together for 7years and still counting!
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