Alorica società ha sostenuto
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leggi di più
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The only complaint I have is that there is a huge gap in communication. A lot of times inforamtion is relay after the fact
Quali sono alcune delle cose migliori della tuo team?
The willingness to go above and beyond
Che cosa ti rende più felice sul posto di lavoro?
Knowing that I can make a difference
Cosa ti piace di più del team di leadership?
They are always available to assist with questions
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
We are encouraged to be our best selves
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
I get the respect from Leadership for my hard work but Alorica does not compensate the lower level staff appropriately for their hard work
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