Alorica – Good company and supportive CEO | Comparably

Alorica – Good company and supportive CEO

Alorica società ha sostenuto
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leggi di più
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PARTECIPANTI
3110
Nominale
Complessiva
28754
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Good company and supportive CEO

Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?

Needs improvement on providing rewards and recognition for employees

Che cosa si deve cambiare affinché la cultura aziendale migliore?

Leadership and Management needs to show more support and more visibility

Cosa ti piace di più del team di leadership?

Needs improvement on communication as well as involvement of the other management members on feedback and what's going on & what do we look forward to in the future

Other Employee Reviews for Alorica

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