Alorica – Alorica has given me the opportunity to grow coming from a company that held me in a Jr. position for the longest, I was given the opportunity to oversee a program as a Program director and have had much success and development in this space thanks to the opportunity and development given.
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leggi di più
Alorica has given me the opportunity to grow coming from a company that held me in a Jr. position for the longest, I was given the opportunity to oversee a program as a Program director and have had much success and development in this space thanks to the opportunity and development given.
Quali sono alcune delle cose migliori della tuo team?
The openness and the making meetings matter
Qual è la parte migliore del tuo compenso?
30% annual pay as MIP incentive
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
Inclusion, communication and open door policy
Che cosa ti rende più felice sul posto di lavoro?
my compensation and the people I work with
Cosa ti piace di più del team di leadership?
The communication. Second to none
Cosa ti è piaciuto di più del processo del colloquio lavorativo?
quickness to complete the process
Other Employee Reviews for Alorica
Che cosa deve fare il gruppo dirigente per migliorare?