Alorica società ha sostenuto
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leggi di più
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Fun and exciting experience for me
Che cosa ti rende più felice sul posto di lavoro?
Seeing my workmates and my agents improve day by day
Cosa ti piace di più del team di leadership?
They are very supportive and helps me grow as an employee
Quali sono alcune delle cose migliori della tuo team?
My team is pumped up to get higher incentives because of the account and not because of Alorica.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
A lot of other companies pay much higher for team leaders or even representatives. If not because of the account and my friends that i gained in the company, I would leave Alorica. The experience I had in the account was phenomenal but Alorica, nah. Rules and protocols are not even for employees.
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