Alorica società ha sostenuto
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leggi di più
HR or Marketing? Claim Your Free Employer Account
Mediocre pay, most work is outsourced to the Philippines, and no sick days are offered. Healthcare benefits are the only reason I have remained with the company.
Quali sono alcune delle cose migliori della tuo team?
Decent sense of humor, and they understand that family comes first.
Cosa ti è piaciuto di più del processo del colloquio lavorativo?
I was hired to work, and was given a source of income.
Che cosa deve fare il gruppo dirigente per migliorare?
Taking time to listen to concerns of employees, including suggestions of higher wages.
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
People seem to have a sense of humor, although most of them have quit at this point.
Che cosa sta andando male e come può essere migliorato?
We need to stop outsourcing for US related matters. Many customers have an easier time working with someone local.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
$15/hr minimum would be a nice start. Offer sick days and mental health days for those of us afflicted by mental health disorders.
Other Employee Reviews for Alorica
×