Alorica Empresa reivindicada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. consulte Mais informação
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Very abrasive team manager, still have not received aign on bonus after graduating tech support training.
Quais são algumas das melhores coisas da sua equipe?
They are understanding and we share our experiences.
O que faz você mais feliz no trabalho?
My coworkers I started with.
O que você gostou mais sobre a sua entrevista de emprego?
How positive & uplifting the managers who hired me were.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
The fellow coworkers but team managers aside from one are extremely abrasive.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Not given positivity for good ethic. The TM only gives negative feedback and threats.
No que a equipe de líderes deveria melhor?
Understanding, remembering when they started out, being realistic, motivating employees by not just negatives. Constructive criticism, not threats.
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