Alorica Empresa reivindicada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. consulte Mais informação
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Trainer is extremely unprofessional, and needs to keep side stories in her personal life out of the job.
O que precisa melhor na cultura da empresa?
Complete overhaul of management. Very unprofessional and short tempers.
O que está ruim e como pode melhorar?
Train employees better would help.
No que a equipe de líderes deveria melhor?
Need to learn professionalism. Don't promote kids that don't understand how to manage others.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
I'm only getting paid 15 an hour which in my area, is not enough compensation to live. Not at all paid fairly.
No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?
This is my first day, so I can't tell how they are. But muting their microphones would help, too much background noise
O que você melhoraria na entrevista de emprego de sua companhia?
Stop calling over and over again to confirm you're showing up for the first day. Also stop texting your employees asking if they want to work for you, you have the numbers on file!
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