Alorica Empresa reivindicada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. consulte Mais informação
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Salary compensation are quite low, no amenities, no free coffee unlike other call center in the Philippines and low benefits..
Quais são algumas das melhores coisas da sua equipe?
We respect each other as an individual
O que você mais gosta nos lideres?
Friendly, productive working, and understanding
O que faz você mais feliz no trabalho?
Taking calls interacting with different culture and pay day even though its low
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Fairly compensation coz nowadays the bpo rate in the Philippines are more than 25k
O que você melhoraria na entrevista de emprego de sua companhia?
The promise rate that was advise to me during the interview and also the bonus.
O que precisa melhor na cultura da empresa?
There are a lot of things need to change to be honest. Ask at least the worker in Alorica
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