Alorica Empresa reivindicada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. consulte Mais informação
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How my coworkers supported me
Quais são algumas das melhores coisas da sua equipe?
They became family to me and they are what made working at aloroca bearable.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
If I actually got paid right, and if the "bonuses" I was promised actually came through.
O que está ruim e como pode melhorar?
By not hiring every single person and actually looking for people who aren't just there for the check.
O que você gostou mais sobre a sua entrevista de emprego?
How they didn't treat me like a statistic but how they asked relatable question that even they had dealt with.
No que a equipe de líderes deveria melhor?
To actually support and listen to employees. As well as make sure every AGENT active or that had quit get full pay!
Other Employee Reviews for Alorica
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