Alorica Empresa reivindicada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. consulte Mais informação
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Thankful and grateful that I have work, especially pandemic hits few years back but ALORICA was able to transition to the WAH setup and still able to keep my job.
O que você mais gosta nos lideres?
Our leadership team is very easy to be with and very supportive. Open communication and very collaborative team here at ALORICA. You will learn a lot that will boost your self-esteem and improve better.
Quais são algumas das melhores coisas da sua equipe?
Daily, Weekly, Monthly meetings are very effective, that way you will know the status of every detail on our team. We also exercise being collaborative with each other to come up with better solutions/ideas.
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