Alorica Empresa reivindicada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. consulte Mais informação
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I wasted 2 years of my life no good came from that place
O que está ruim e como pode melhorar?
Get better management and people that don't play favorites
O que precisa melhor na cultura da empresa?
The store needed an upgrade and Jew equipment and proper staff that know how to clean and keep things clean
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
The value of work didn't add up for my pay and after pretty much having to take over the evening shift because we couldn't keep anyone staffed for that shift I became shift manager
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