Alorica Empresa reivindicada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. consulte Mais informação
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Wasted time cause there was no growth, not because of lack of opportunities but due to the fact they block your process or it was given to some less qualify
No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?
Less gossip and balance work among all.
No que a equipe de líderes deveria melhor?
More qualify people and less clientelism
O que você melhoraria na entrevista de emprego de sua companhia?
It consumes a lot of time, basically hours. On occasions to be decline.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
Is very soft on the way in which we dress and address each other
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