Alorica Empresa reivindicada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. consulte Mais informação
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Ability to meet with key leaders
Quais são algumas das melhores coisas da sua equipe?
The team is highly collaborative (even remotely) and leaders encourage creative ideas.
Qual é a melhor parte das suas compensações?
Have received merit increases and bonuses even during years that were more challenging financially -- they've cared for employees.
O que faz você mais feliz no trabalho?
I use my creative muscles every day on big ideas, and consistently given the opportunity for collaboration and feedback from leaders.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
I find my work is very meaningful and I am given the ability to contribute to things that make an immediate impact to the business.
O que você mais gosta nos lideres?
Alorica's leadership team comes from diverse backgrounds (many are former clients), bringing fresh perspectives and unique ideas to the business vs. competitors with long-standing execs with only BPO experience.
Other Employee Reviews for Alorica
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