Alorica Empresa reivindicada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. consulte Mais informação
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From my perspective this company provides opportunities. I have had 3 different roles in different departments in the company. That flexibility hasn't been available in other companies I worked at.
O que você mais gosta nos lideres?
Receptive to communication and feedback from all levels within the organization.
Qual é a melhor parte das suas compensações?
I like that my performance now is directly connected to my overall all compensation.
O que você gostou mais sobre a sua entrevista de emprego?
My interview process was as expected and 8 years ago. May be different now
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
In the sales organization, i am surrounded by many highly optimistic people. Its a great environment for me especially with my past coming from Finance.
Quais são algumas das melhores coisas da sua equipe?
Overall teams from all departments continue to impress me. "Super human" sometimes and is amazing to see what can be accomplished when i sometimes doubt my expectations.
O que faz você mais feliz no trabalho?
It makes me very happy when I can win new business and bring Value to the company. There is a true sense of contribution that i always didn't get in other roles.
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