Alorica Empresa reivindicada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. consulte Mais informação
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A company that has given me the opportunity to grow as a leader & professional, the trust that I have received from my managers and above has been extremely positive.
O que você mais gosta nos lideres?
The transparency, Honesty and human touch
Qual é a melhor parte das suas compensações?
It's measured based on the performance.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
We will always strive on keeping the agent's comfortable in their job environment.
O que faz você mais feliz no trabalho?
Having the opportunity to learn something new every day and shared by knowledge with the people around me.
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