Alorica Empresa reivindicada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. consulte Mais informação
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Great experience, 3 and a half years dedicated to Alorica, and although there have been lots of challenges in every sense, I am very happy and excited about being part of this great Project.
O que faz você mais feliz no trabalho?
Opportunity to grow and learn from different roles
Quais são algumas das melhores coisas da sua equipe?
Great communication, eager to grow, open to feedback and teamwork.
O que você gostou mais sobre a sua entrevista de emprego?
It's relevant to each position and provides insight that will help you for growth purposes.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
I'd love for the company to invest more time and resources on the cultural, recognition, etc. portion.
Qual é a melhor parte das suas compensações?
Love the insurance and the payment questions. I think there is an opportunity for us to be competitive from a salary perspective.
O que você mais gosta nos lideres?
Love that he involves and provides support. He also gives people the opportunity where is not about being perfect but it is aiming for excellence.
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