Alorica Empresa reivindicada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. consulte Mais informação
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Very fast paced, long hours but a lot of great comradery to support getting answers and projects accomplished.
O que faz você mais feliz no trabalho?
Comradery and support from work peers
Quais são algumas das melhores coisas da sua equipe?
Collaborative and always willing to help if they can!
O que você mais gosta nos lideres?
Consistent interest to grow the company to be competitive and win.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Reference resources like salary.com to maintain competitive in what's being offered for similar roles by geographic location.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
Not always consistent but I see the efforts being made from the Communications team which helps offset some of the other noise happening at a specific group level
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