Alorica Empresa reivindicada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. consulte Mais informação
HR or Marketing? Claim Your Free Employer Account
working with my team and my peers
O que você melhoraria na entrevista de emprego de sua companhia?
The company does not publish internally open positions other than front line operations
Quais são algumas das melhores coisas da sua equipe?
My team is tireless in there efforts to support our client partners and their peers every day.
O que precisa melhor na cultura da empresa?
Alorica needs to focus on improving the employee experience at all levels and align compensation based on contribution.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Benefits cost are 2x of comparable programs with other BPO firms of similar size. There is no formal equity opportunity and the compensation program is not competitive with similar sized BPO firms.
Other Employee Reviews for Alorica
×