Alorica – I started off as a temp. employee and ended up staying on with the company. Here I am 3yrs later, still learning and still enjoying my work environment.
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. consulte Mais informação
I started off as a temp. employee and ended up staying on with the company. Here I am 3yrs later, still learning and still enjoying my work environment.
Quais são algumas das melhores coisas da sua equipe?
We work together as a TEAM!
O que você gostou mais sobre a sua entrevista de emprego?
Thorough questions and detailed info on the job
O que você mais gosta nos lideres?
Everyone apart of the leadership team is approachable and down to earth. It's like one big family.
O que faz você mais feliz no trabalho?
I am able to meet and talk to people from all walks of life and I LOVE IT!