Alorica Empresa reivindicada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. consulte Mais informação
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Upbeat, diverse and dedicated team that truly strives to make it a friendly, supportive environment!
O que faz você mais feliz no trabalho?
Getting timely feedback from my manager.
O que você mais gosta nos lideres?
The actually listen to (and act on) our recommendations.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
Everyone is focused on the same goals and if an issue arises, leadership has as much a sense of urgency as those beneath them.
O que você gostou mais sobre a sua entrevista de emprego?
I was interviewed by the individual who was to be my manager, so I got a good sense of personality, priorities and working environment before ever accepting the position.
Quais são algumas das melhores coisas da sua equipe?
They really care - not just about your work performance, but about YOU. We know what's happening in each others lives and celebrate birthdays, anniversaries, graduations and the such.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
I know I'm paid less that others in my area holding similar positions. I stay because I love my manager and team...but sometimes it's tempting to listen to the headhunters!
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