Alorica Empresa reivindicada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. consulte Mais informação
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In the last two years I have experienced personal growth which is great and promising. The processes change often and I can see where it is all positive change. I know there is room for improvement, but overall it has been good.
O que faz você mais feliz no trabalho?
Hiring people who genuinely want to work.
O que você gostou mais sobre a sua entrevista de emprego?
The interviewer was friendly, courteous and easy to work with.
Quais são algumas das melhores coisas da sua equipe?
We work hard, work together and we have the best manager.
O que você mais gosta nos lideres?
I feel like they do their best to make changes to move the company in the right direction; forward.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
We do mass recruiting with no bonuses, or annual increases, work long hours and in the market, Recruiters are making more money.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
We do not discriminate, and you can feel free to express yourself in dress as long as it is within dress code. Work hard, but have fun while doing so.
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