Alorica Empresa reivindicada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. consulte Mais informação
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Dynamic and evolving, based on the business needs of our Clients.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
Employee focused overall! Great organization!
O que você mais gosta nos lideres?
Company direction and priority initiatiatives are based on leadership consensus across applicable departments.
O que faz você mais feliz no trabalho?
Knowing that what I do is appreciated and valued by my direct management and the Alorica executive group overall.
Quais são algumas das melhores coisas da sua equipe?
Team of professionals who work together in finding ways of improving overall processes/procedures, allowing for faster and more effective negotiations and contract signing.
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