Alorica Empresa reivindicada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. consulte Mais informação
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Employee support is very important to Alorica. My managers have been very supportive in difficult times.
Quais são algumas das melhores coisas da sua equipe?
We have good communication and we support each other.
O que faz você mais feliz no trabalho?
Being able to help people by providing them with a job.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
A better payrate across the board to reflect today's cost of living.
O que você gostou mais sobre a sua entrevista de emprego?
I was interviewed quickly and given a job in less than a week.
O que você mais gosta nos lideres?
My leadership team makes sure that we know which direction we are heading and they are readily availble.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
Feeling good about going to work. I am able to work from home, which for me is important.
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