Alorica Empresa reivindicada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. consulte Mais informação
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Been with the company for a while now, so far i'm still enjoying my work from home set up and incentives are quite good. So cheers to more years in this company hopefully .
Quais são algumas das melhores coisas da sua equipe?
We have a great TM who handles the team well.
O que faz você mais feliz no trabalho?
New learnings everyday, be able to help customers resolve their issues or concerns. That makes me feel i have achieved something.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
Supports are always there to give info and assisstance we needed, TM's also there to response to all the queries we have.
O que você gostou mais sobre a sua entrevista de emprego?
I had 2 interviews when i was applying for the company 1call for information verification then another 1call for the final interview.
O que você mais gosta nos lideres?
Well it's good, my TM is always so responsive on all my queries at work also he's taking good care of us. Always finding the best way for us to learn the process more easily.
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