Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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I loved working at Alorica. I have heard a lot of negative things and they are all wrong. Alorica give you opportunity like no other company I've ever seen. I always recommend others to work there. Employee 's have to understand they need to respect themselves. Alorica is only giving them a chance.
What do you like best about the leadership team?
They really work with you.
What are some of the best things about your team?
The team worked well together.
What is most positive about the culture and environment at your company?
Just seeing coworkers smiling alot.
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