Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
terrible company who only cares about money, they will tell you they are a family but in reality they do not care for their employees
What do your coworkers need to improve and how could you work together better?
better management and a true understanding in communication
What does the leadership team need to get better at?
Communication, patience, virtue, and personability
Why do you feel undervalued and what would make you feel better about your compensation?
I truly feel that Alorica just does not care about their employees and need to show more empathy
Other Employee Reviews for Alorica
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