Amazon – We have no way to communicate with a customer service person. You need an easier way to get in touch with a customer service representative. If a customer has a problem they have to email you. Their should be other ways to get ahold of someone. | Comparably
Comparably

Amazon – We have no way to communicate with a customer service person. You need an easier way to get in touch with a customer service representative. If a customer has a problem they have to email you. Their should be other ways to get ahold of someone.

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Amazon.com is an international e-commerce website for consumers, sellers, and content creators. read more
EMPLOYEE
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We have no way to communicate with a customer service person. You need an easier way to get in touch with a customer service representative. If a customer has a problem they have to email you. Their should be other ways to get ahold of someone.

Other Employee Reviews for Amazon

Why do you feel undervalued and what would make you feel better about your compensation?

RSUs are back-weighted in years 3 and 4. The better the stock does, the fewer subsequent RSUs you're awarded.

Compensation review from Product Dept
What do you like best about the leadership team?

Strong vision and ability to execute

Leadership review from Product Dept
What are some of the best things about your team?

Super smart. Curious. Reasonable.

Team review from Design Dept
Why do you feel undervalued and what would make you feel better about your compensation?

Market relevant salary for high performers. Enough of the everyone is a winner attitude..some people are not performing or not making a sacrifice yet they get equal share in rewards

Compensation review from Engineering Dept
What is the best part about your compensation package?

Reasonably good pay for my grade.

Compensation review

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