HR or Marketing? Claim Your Free Employer Account
There is too much pressure and expectations are unrealistic. Too much micro managing.
What is the best part about your compensation package?
Heath, Dental and Vision Insurance is great and probably the only thing keeping me at the job.
What does the leadership team need to get better at?
Understanding the struggles customer service agents face each day and do away with the unrealistic expectations.
What do your coworkers need to improve and how could you work together better?
Too much of the customer service is outsourced to other countries where the agents can barely speak English. Customers get frustrated and angry.
What needs to change to make the company culture better?
Associates are ranked based on responses from customer surveys. These surveys are unrealistic as many times due to policy the customers issue cannot be resolved and as a result the associate gets negative responses which effects their job and pay.
Other Employee Reviews for Amazon
×