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BNP Paribas is

Ranked

#31

Banking and Financial Services Brands

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BNP Paribas

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BNP Paribas

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BNP Paribas is ranked #31 in Banking and Financial Services Brands

About BNP Paribas' Brand

BNP Paribas is a French private equity firm that provides a range of asset management services to its institutional and retail clients. BNP Paribas’s brand is ranked #380 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of BNP Paribas. When compared to other organizations within the Banking and Financial Services industry, BNP Paribas is ranked #31. Among its major competitors, BNP Paribas is ranked in 3rd place for NPS while SOCGEN is 1st, and Natixis is 2nd.Their current market cap is $76.49B

Brand at a Glance

73%

Customer Loyalty

3.3/5

Product Quality

3.1/5

Pricing

3.1/5

Customer Service

BNP Paribas CMO

Paul Pacchiana

BNP Paribas Ranking

^#31 in Banking and Financial Services
^#3 / 4 of its competitors

BNP Paribas NPS

BNP Paribas's Net Promoter Score (NPS) is a 1 with 40% Promoters, 21% Passives, and 39% Detractors. Net Promoter Score tracks whether BNP Paribas's customers would recommend using the product based on a scale of -100 to 100.

BNP Paribas Overall NPS

NPS

40%	Promoters
21%	Passives
39%	Detractors

BNP Paribas NPS Trend

-100

-50

100

Summary	Date	Score
Feb 2024 -3	Feb 2024	-3
Apr 2024 -6	Apr 2024	-6
Jun 2024 -6	Jun 2024	-6
Jul 2024 -3	Jul 2024	-3
Sep 2024 -3	Sep 2024	-3
Oct 2024 -1	Oct 2024	-1
Nov 2024 -1	Nov 2024	-1
Jan 2025 1	Jan 2025	1
Feb 2025 -1	Feb 2025	-1
Mar 2025 -1	Mar 2025	-1
Sep 2025 -1	Sep 2025	-1
Oct 2025 1	Oct 2025	1

How Other Brands Compare

BNP Paribas is ranked third for NPS among its competitors. SOCGEN and Natixis come in first and second, with Credit Mutuel coming in at #4. Among those competitors, it is the third most valued company.

	BNP Paribas	SOCGEN	Natixis	Credit Mutuel
Global Ranking	#380	#-	#-	#-
NPS	1	25	8	-
Valuation Updated every 24 hours for public companies	$76.49B	-	-	-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

BNP Paribas NPS by Gender

Male customers rated BNP Paribas's NPS 41 points higher than Female customers.

Male

-10

BNP Paribas's NPS was rated -10 by Male customers on Comparably.

32%

Promoters

26%

Passives

42%

Detractors

Female

-51

BNP Paribas's NPS was rated -51 by Female customers on Comparably.

12%

Promoters

25%

Passives

63%

Detractors

BNP Paribas NPS by Ethnicity

BNP Paribas's NPS was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian -27	Caucasian	-27
African American/Black -20	African American/Black	-20
Asian or Pacific Islander -34	Asian or Pacific Islander	-34
Other -33	Other	-33

BNP Paribas NPS by Age

BNP Paribas's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 36-40.

100

Summary

Age

Promoters

Passives

Detractors

18-25

33%

34%

33%

31-35

33%

67%

36-40

22%

56%

46-50

67%

33%

56-60

67%

33%

BNP Paribas NPS by Usage

BNP Paribas's NPS was rated the highest by customers who have used BNP Paribas's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year -15	Less than 1 Year	-15
1 to 2 Years -60	1 to 2 Years	-60
2 to 5 Years -37	2 to 5 Years	-37
5 to 10 Years 13	5 to 10 Years	13
Over 10 Years -25	Over 10 Years	-25

BNP Paribas NPS vs. Competitors

Compared to its competitors, BNP Paribas's NPS is rated right above ICICI PRUDENTIAL ASSET MANAGEMENT COMPANY LTD, and is preceded by Natixis.

COMPANY		NPS Score
	SOCGEN	25
	Natixis	8
	BNP Paribas	1
	ICICI PRUDENTIAL ASSET MANAGEMENT COMPANY LTD	N/A

BNP Paribas NPS vs Companies in Banking and Financial Services

In the Banking and Financial Services industry, BNP Paribas's NPS is rated right below USAA.

COMPANY		NPS Score
	Visa	33
	JPMorgan Chase & Co	31
	Mastercard	27
	Stripe	26
	Block	25
	American Express	18
	PayPal	9
	USAA	7
	BNP Paribas	1

BNP Paribas Customer Reviews

Out of the 5 BNP Paribas customer reviews 3 were positive and 2 were constructive. BNP Paribas customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

BNP Paribas Customer Loyalty

73%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

73% of BNP Paribas users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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73%

27%

BNP Paribas Customer Loyalty Score by Gender

Male customers rated BNP Paribas's Customer Loyalty score 20% higher than Female customers.

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Male

86%

Yes

Female

66%

Yes

BNP Paribas Customer Loyalty Score by Ethnicity

BNP Paribas's Customer Loyalty score was rated the highest by Other customers, and the lowest by African American/Black customers.

% who answered "Yes"

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out of 100

Caucasian

out of 100

African American/Black

out of 100

Asian or Pacific Islander

100

out of 100

Other

BNP Paribas Customer Loyalty Score by Age

BNP Paribas's Customer Loyalty score was rated the highest by customers ages 56-60, and the lowest by customers ages 18-25.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of BNP Paribas.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 40%	18-25	40%
31-35 70%	31-35	70%
36-40 80%	36-40	80%
46-50 70%	46-50	70%
56-60 100%	56-60	100%

BNP Paribas Customer Loyalty Score by Usage

BNP Paribas's Customer Loyalty score was rated the highest by customers who have used BNP Paribas's products/services for Over 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year	74%
1 to 2 Years	64%
2 to 5 Years	78%
5 to 10 Years	87%
Over 10 Years	100%

BNP Paribas Customer Loyalty Score by Industry

BNP Paribas's Customer Loyalty score was rated the highest by Banking and Financial Services industry customers, and the lowest by Accounting industry customers.

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Tech	100%
Accounting	64%
Banking and Financial Services	100%

BNP Paribas Customer Loyalty vs. Competitors

Compared to its competitors, BNP Paribas's Customer Loyalty score is rated right above ICICI PRUDENTIAL ASSET MANAGEMENT COMPANY LTD, and is preceded by Natixis.

COMPANY		Customer Loyalty Score
	SOCGEN	81%
	Natixis	76%
	BNP Paribas	73%
	ICICI PRUDENTIAL ASSET MANAGEMENT COMPANY LTD	N/A

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Customer Loyalty for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, BNP Paribas's Customer Loyalty score is rated right below Block.

COMPANY		Customer Loyalty Score
	USAA	87%
	American Express	85%
	Visa	84%
	JPMorgan Chase & Co	83%
	PayPal	79%
	Mastercard	78%
	Stripe	77%
	Block	76%
	BNP Paribas	73%

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BNP Paribas Product Quality

3.3/5

BNP Paribas has an overall Product Quality score of 3.3 out of 5 stars rated by its users and customers.

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BNP Paribas Product Information

BNP Paribas’s product quality score is a 3.3 out of 5 as rated by its users and customers. Reviewers from the Accounting industry rated BNP Paribas's product the highest. Reviewers from the Banking and Financial Services industry rated BNP Paribas the lowest at 2.7.

Website: http://www.bnpparibas-ip.com

Company Size: 10,000+ Employees

Industry

FinTech

Quick Insights into BNP Paribas Product Quality

BNP Paribas's Product Quality score was rated highest by customers who have used BNP Paribas's products/services for 1 to 2 Years, and rated lowest by customers ages 18-25.

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Ranked BNP Paribas Product Quality the Highest

1 to 2 Years	4.6
Asian or Pacific Islander	4.6
31-35	4.3

Ranked BNP Paribas Product Quality the Lowest

Female	2.5
Less than 1 Year	2.2
18-25	2.1

BNP Paribas Product Quality Score by Gender

Male customers rated BNP Paribas's Product Quality score 0.7 stars higher than Female customers.

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Male

3.2/5

Female

2.5/5

BNP Paribas Product Quality Score by Ethnicity

BNP Paribas's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 2.7	Caucasian	2.7
African American/Black 3.2	African American/Black	3.2
Asian or Pacific Islander 4.6	Asian or Pacific Islander	4.6
Other 2.8	Other	2.8

BNP Paribas Product Quality Score by Age

BNP Paribas's Product Quality score was rated the highest by customers ages 31-35, and the lowest by customers ages 18-25.

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Summary	Age	Score
18-25 2.1	18-25	2.1
31-35 4.3	31-35	4.3
36-40 2.9	36-40	2.9
46-50 3.8	46-50	3.8
56-60 3	56-60	3

BNP Paribas Product Quality Score by Usage

BNP Paribas's Product Quality score was rated the highest by customers who have used BNP Paribas's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	2.2
1 to 2 Years	4.6
2 to 5 Years	2.8
5 to 10 Years	3.5
Over 10 Years	3

BNP Paribas Product Quality Score by Industry

BNP Paribas's Product Quality score was rated the highest by Accounting industry customers, and the lowest by Banking and Financial Services industry customers.

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Tech	4
Accounting	4.1
Banking and Financial Services	2.7

BNP Paribas Product Quality vs. Competitors

Compared to its competitors, BNP Paribas's Product Quality score is rated right above ICICI PRUDENTIAL ASSET MANAGEMENT COMPANY LTD, and is preceded by Natixis.

COMPANY		Product Quality Score
	SOCGEN	4.1/5
	Natixis	3.5/5
	BNP Paribas	3.3/5
	ICICI PRUDENTIAL ASSET MANAGEMENT COMPANY LTD	N/A

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Product Quality for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, BNP Paribas's Product Quality score is rated right above USAA, and is preceded by PayPal.

COMPANY		Product Quality Score
	Visa	4.1/5
	JPMorgan Chase & Co	4/5
	Mastercard	4/5
	Stripe	3.8/5
	Block	3.6/5
	American Express	3.5/5
	PayPal	3.5/5
	BNP Paribas	3.3/5
	USAA	3.3/5

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BNP Paribas Pricing

BNP Paribas ROI & Value For Money

3.1/5

BNP Paribas has a value for money and ROI score of 3.1 out of 5 stars rated by its users and customers.

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BNP Paribas Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Accounting industry. The users from the Banking and Financial Services industry think that they had the lowest ROI from BNP Paribas.

Quick Insights into BNP Paribas ROI

BNP Paribas's ROI score was rated highest by customers ages 31-35, and rated lowest by Female customers.

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Ranked BNP Paribas ROI the Highest

31-35	4
Accounting	3.9
African American/Black	3.7

Ranked BNP Paribas ROI the Lowest

Less than 1 Year	2.3
Asian or Pacific Islander	2.1
Female	1.7

BNP Paribas ROI Score by Gender

Male customers rated BNP Paribas's ROI score 1.4 stars higher than Female customers.

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Male

3.1/5

Female

1.7/5

BNP Paribas ROI Score by Ethnicity

BNP Paribas's ROI score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.

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Summary	Ethnicity	Score
Caucasian 2.5	Caucasian	2.5
African American/Black 3.7	African American/Black	3.7
Asian or Pacific Islander 2.1	Asian or Pacific Islander	2.1
Other 3.1	Other	3.1

BNP Paribas ROI Score by Age

BNP Paribas's ROI score was rated the highest by customers ages 31-35, and the lowest by customers ages 36-40.

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Summary	Age	Score
18-25 3.5	18-25	3.5
31-35 4	31-35	4
36-40 2.3	36-40	2.3
46-50 3.5	46-50	3.5
56-60 2.8	56-60	2.8

BNP Paribas ROI Score by Usage

BNP Paribas's ROI score was rated the highest by customers who have used BNP Paribas's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	2.3
1 to 2 Years	2.9
2 to 5 Years	2.9
5 to 10 Years	3.4
Over 10 Years	2.9

BNP Paribas ROI Score by Industry

BNP Paribas's ROI score was rated the highest by Accounting industry customers, and the lowest by Banking and Financial Services industry customers.

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Tech	3.9
Accounting	3.9
Banking and Financial Services	3

BNP Paribas Pricing vs. Competitors

Compared to its competitors, BNP Paribas's ROI score is rated right above ICICI PRUDENTIAL ASSET MANAGEMENT COMPANY LTD, and is preceded by Natixis.

COMPANY		Pricing Score
	SOCGEN	3.7/5
	Natixis	3.6/5
	BNP Paribas	3.1/5
	ICICI PRUDENTIAL ASSET MANAGEMENT COMPANY LTD	N/A

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ROI for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, BNP Paribas's ROI score is rated right below USAA.

COMPANY		Pricing Score
	Visa	3.9/5
	JPMorgan Chase & Co	3.9/5
	Mastercard	3.9/5
	Stripe	3.7/5
	Block	3.6/5
	PayPal	3.4/5
	American Express	3.3/5
	USAA	3.2/5
	BNP Paribas	3.1/5

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BNP Paribas Customer Satisfaction (CSAT)

BNP Paribas Customer Satisfaction (CSAT) Score

54 / 100

BNP Paribas has an overall Customer Satisfaction score of 54 rated by its users and customers.

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Very Satisfied	37%
Satisfied	17%
Neither Satisfied nor Dissatisfied	23%
Dissatisfied	4%
Very Dissatisfied	19%

Very Satisfied

37%

Satisfied

17%

Neither Satisfied nor Dissatisfied

23%

Dissatisfied

Very Dissatisfied

19%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into BNP Paribas Customer Satisfaction

BNP Paribas's Customer Satisfaction score was rated highest by Asian or Pacific Islander customers, and rated lowest by customers who have used BNP Paribas's products/services for 2 to 5 Years.

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Ranked BNP Paribas Customer Satisfaction the Highest

Asian or Pacific Islander	100%
1 to 2 Years	80%
Tech	78%

Ranked BNP Paribas Customer Satisfaction the Lowest

Caucasian	40%
18-25	34%
2 to 5 Years	25%

BNP Paribas Customer Satisfaction Score by Gender

Male customers rated BNP Paribas's Customer Satisfaction score 3 points higher than Female customers.

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53 / 100

Male

	Very Satisfied	29%
	Satisfied	24%
	Neither Satisfied nor Dissatisfied	29%
	Dissatisfied	6%
	Very Dissatisfied	12%

50 / 100

Female

	Very Satisfied	33%
	Satisfied	17%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	0%
	Very Dissatisfied	50%

BNP Paribas Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

BNP Paribas' Customer Satisfaction (CSAT) score was rated 40% according to Caucasian users and customers.

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40 / 100

Very Satisfied	30%
Satisfied	10%
Neither Satisfied nor Dissatisfied	30%
Dissatisfied	0%
Very Dissatisfied	30%

Very Satisfied

30%

Satisfied

10%

Neither Satisfied nor Dissatisfied

30%

Dissatisfied

Very Dissatisfied

30%

CSAT according to African American/Black

BNP Paribas' Customer Satisfaction (CSAT) score was rated 40% according to African American/Black users and customers.

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40 / 100

Very Satisfied	40%
Satisfied	0%
Neither Satisfied nor Dissatisfied	20%
Dissatisfied	20%
Very Dissatisfied	20%

Very Satisfied

40%

Satisfied

Neither Satisfied nor Dissatisfied

20%

Dissatisfied

20%

Very Dissatisfied

20%

CSAT according to Asian or Pacific Islander

BNP Paribas' Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.

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100 / 100

Very Satisfied	67%
Satisfied	33%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

67%

Satisfied

33%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Other

BNP Paribas' Customer Satisfaction (CSAT) score was rated 60% according to Other users and customers.

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60 / 100

Very Satisfied	20%
Satisfied	40%
Neither Satisfied nor Dissatisfied	20%
Dissatisfied	0%
Very Dissatisfied	20%

Very Satisfied

20%

Satisfied

40%

Neither Satisfied nor Dissatisfied

20%

Dissatisfied

Very Dissatisfied

20%

BNP Paribas Customer Satisfaction Score by Age

BNP Paribas's Customer Satisfaction score was rated the highest by customers ages 31-35, and the lowest by customers ages 18-25.

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100

Breakdown

Age

Score

18-25

34%

31-35

67%

36-40

50%

46-50

67%

BNP Paribas Customer Satisfaction Score by Usage

BNP Paribas's Customer Satisfaction score was rated the highest by customers who have used BNP Paribas's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	28
1 to 2 Years	80
2 to 5 Years	25
5 to 10 Years	72

BNP Paribas Customer Satisfaction Score by Industry

BNP Paribas's Customer Satisfaction score was rated the highest by Tech industry customers, and the lowest by Banking and Financial Services industry customers.

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{
	"title": "BNP Paribas Customer Satisfaction Score by Industry",
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			"groupId": 104,
			"score": 78,
			"stars": 0,
			"csatScore": 78,
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			"scoreClassName": "max",
			"scoreLabel": 78
		},
		{
			"label": "Accounting",
			"groupId": 495,
			"score": 67,
			"stars": 0,
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			"scoreClassName": "",
			"scoreLabel": 67
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			"label": "Banking and Financial Services",
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			"score": 67,
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			"scoreClassName": "",
			"scoreLabel": 67
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Tech	78
Accounting	67
Banking and Financial Services	67

BNP Paribas Customer Satisfaction vs. Competitors

Compared to its competitors, BNP Paribas's Customer Satisfaction score is rated right above Natixis, and is preceded by SOCGEN.

COMPANY		Customer Satisfaction (CSAT) Score
	SOCGEN	70%
	BNP Paribas	53%
	Natixis	52%
	ICICI PRUDENTIAL ASSET MANAGEMENT COMPANY LTD	0%

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Customer Satisfaction for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, BNP Paribas's Customer Satisfaction score is rated right above USAA, and is preceded by American Express.

COMPANY		Customer Satisfaction (CSAT) Score
	Visa	82%
	Mastercard	79%
	JPMorgan Chase & Co	76%
	Stripe	68%
	PayPal	64%
	Block	63%
	American Express	62%
	BNP Paribas	53%
	USAA	30%

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BNP Paribas Customer Service

3.1/5

BNP Paribas has an overall Customer Service score of 3.1 out of 5 stars rated by its users and customers.

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About BNP Paribas's Customer Service

Address

Paris, OH 75009

Website

http://www.bnpparibas-ip.com

Quick Insights into BNP Paribas Customer Service

BNP Paribas's Customer Service score was rated highest by customers from the Tech industry, and rated lowest by Female customers.

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Ranked BNP Paribas Customer Service the Highest

Tech	4.3
18-25	4
5 to 10 Years	3.7

Ranked BNP Paribas Customer Service the Lowest

Less than 1 Year	2.5
56-60	2.3
Female	2.3

BNP Paribas Customer Service Score by Gender

Male customers rated BNP Paribas's Customer Service score 0.8 stars higher than Female customers.

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Male

3.1/5

Female

2.3/5

BNP Paribas Customer Service Score by Ethnicity

BNP Paribas's Customer Service score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 2.6	Caucasian	2.6
African American/Black 3.4	African American/Black	3.4
Asian or Pacific Islander 3.1	Asian or Pacific Islander	3.1
Other 3.3	Other	3.3

BNP Paribas Customer Service Score by Age

BNP Paribas's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 56-60.

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100

Summary	Age	Customer Service Score
18-25 4	18-25	4
31-35 3.5	31-35	3.5
36-40 2.9	36-40	2.9
46-50 3.6	46-50	3.6
56-60 2.3	56-60	2.3

BNP Paribas Customer Service Score by Usage

BNP Paribas's Customer Service score was rated the highest by customers who have used BNP Paribas's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	2.5
1 to 2 Years	3.2
2 to 5 Years	2.9
5 to 10 Years	3.7
Over 10 Years	2.9

BNP Paribas Customer Service Score by Industry

BNP Paribas's Customer Service score was rated the highest by Tech industry customers, and the lowest by Banking and Financial Services industry customers.

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Tech	4.3
Accounting	3.9
Banking and Financial Services	3

BNP Paribas Customer Service vs. Competitors

Compared to its competitors, BNP Paribas's Customer Service score is rated right above ICICI PRUDENTIAL ASSET MANAGEMENT COMPANY LTD, and is preceded by Natixis.

COMPANY		Customer Service Score
	SOCGEN	3.7/5
	Natixis	3.5/5
	BNP Paribas	3.1/5
	ICICI PRUDENTIAL ASSET MANAGEMENT COMPANY LTD	N/A

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Customer Service for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, BNP Paribas's Customer Service score is rated right below PayPal.

COMPANY		Customer Service Score
	Visa	4/5
	JPMorgan Chase & Co	4/5
	Mastercard	3.9/5
	Stripe	3.6/5
	Block	3.4/5
	American Express	3.4/5
	USAA	3.3/5
	PayPal	3.3/5
	BNP Paribas	3.1/5

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BNP Paribas as an Employer

3.2/5

BNP Paribas has a 3.2/5 stars for its overall company culture rated by their employees

top

40%

CEO of BNP Paribas

Jean-Laurent Bonnafé

In the Top 40% of Similar Sized Companies on Comparably.

Consumer vs. Employees

BNP Paribas scored a 1 for Net Promoter Score and a -11 for Employee Net Promoter Score. NPS gauges how likely a customer of BNP Paribas would recommend the brand to a friend. ENPS measures how likely BNP Paribas employees would recommend working at BNP Paribas to a friend.

Net Promoter Score

NPS Score

40%	Promoters
21%	Passive
39%	Detractors

Employee Net Promoter Score

-11

eNPS Score

35%	Promoters
19%	Passive
46%	Detractors

Global Ranking Snapshot

BNP Paribas is ranked #380 in the Global Top 100 Brands. It ranks just behind Freddie Mac and just ahead of Travelers.

RANK			INDUSTRY
378	Hallmark	Mike Perry	Consumer Goods
379	Freddie Mac		Banking and Financial Services
380	BNP Paribas	Jean-Laurent Bonnafé	Banking and Financial Services
381	Travelers	Alan Schnitzer	Business and Consumer Services
382	NerdWallet	Tim Chen	Business and Consumer Services
383	Eastman Kodak	Jeff Clarke	Tech
384	Athleta	Maggie Gauger	Fashion and Beauty

Banking and Financial Services Ranking Snapshot

BNP Paribas is ranked #31 in the Banking and Financial Services Industry. It ranks just behind Freddie Mac and just ahead of NerdWallet.

RANK		Location
29	BBVA	Madrid, NE
30	Freddie Mac	Mclean, VA
31	BNP Paribas	Paris, OH
32	NerdWallet	San Francisco, CA
33	TransUnion	Chicago, IL
34	Credit Suisse
35	Citi	New York City, NY