CarMax Customer Support Department Employee Reviews | Comparably
CarMax Claimed Company
We're fueled by a common goal: creating an iconic car-buying experience. We make car-buying fair, accessible, and joyful for all. We are committed to making progress in how we positively impact our society, now and in the future. Above all, we care about people. We are committed to putting people first, including our associates, customers, and communities. Spark positive change alongside us. Here’s your chance to leave a mark. Find the purpose, tools, and resources to go for greatness with teammates by your side. We offer benefits and resources to help you make your best life happen. Professional growth and limitless opportunities await. There's no better place to be. Our values guide everything we do: -Do the right thing -Put people first -Win together -Go for greatness CarMax revolutionized the auto industry by delivering the honest, transparent, and high-integrity car buying experience customers want and deserve. This disruptive thinking has helped us become the nation’s largest read more
EMPLOYEE
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761
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6083
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CarMax Customer Support Department Employee Reviews

Briefly describe your overall experience at your company

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What do you like best about the leadership team?

Leadership Reviews

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What does the leadership team need to get better at?

Leadership Reviews

I no longer work there however being a mother I couldn’t get the time that I needed to take kids to doc appointments. I even got sick with an internal infection and had to leave the hospital After they admitted me (had been there for a week) boss gave me ultimatum get to work next day or be fired.

Review from Customer Support Dept

What is the best part about your compensation package?

Compensation Reviews

The bonuses are really good

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

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What are some of the best things about your team?

Team Reviews

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What do your coworkers need to improve and how could you work together better?

Team Reviews

They need to take the leader ship of doing the work that needs to be done and stay off their phones

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

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What needs to change to make the company culture better?

Environment Reviews

All coworkers are responsible for the same task unless they are new. So understand that you have to do what your told

Review from Customer Support Dept

What did you like most about the interview process?

Interviews Reviews

Didnt take long and was fruitful.

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

Screen people better for work ethic

Review from Customer Support Dept

What makes you most happy at work?

Outlook Reviews

When there is a good flow.

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

The laziness of the employees and managers.

Review from Customer Support Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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