Centene Corporation Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Great pay. Flexible work hours, lots of time off, great manager, good teams work.
Review from Customer Support Dept
Review from Customer Support Dept
Some teams are more empowering than others. The option to switch teams after 1 year is a positive.
Review from Customer Support Dept
What do you like best about the leadership team?
absolutely amazing ha ha ha
Review from Customer Support Dept
Open to discussion and advocates for change when justified
Review from Customer Support Dept
They address any concerns we as employees have and they treat their employees really good.
Review from Customer Support Dept
Collaborative team that allows for growth
Review from Customer Support Dept
Very helpful, friendly & understanding leadership
Review from Customer Support Dept
What does the leadership team need to get better at?
Distributing annual funds and raises fairly. a 2.5% annual raise helps line the pockets of the highest paid while a $40,000 salary will only get a $1000 cost of living wage. someone making $500,000 will get a $12,500 annual wage. Lower paid employees need more compensation. Top executives should not
Review from Customer Support Dept
What is the best part about your compensation package?
Good pay for minimal work. 401k match amd stick options
Review from Customer Support Dept
Centene has an awesome benefit package there is not just one thing that I can say because it is all good. As part of our benefits they have discounts for many many things. I am also in school and because my college partners with Centene I get a further discount on my tuition.
Review from Customer Support Dept
Allows for PTO and sick time
Review from Customer Support Dept
paid vacations, on site lunches every other week, great benefits
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I work for a billion dollar company that can afford a $20,000 wage increase to all of the 56,000 employees on staff and will only cost the company $1,120,000. An increase in compensation to ALL employees would make me feel better about my compensation.
Review from Customer Support Dept
What are some of the best things about your team?
We all cover each other
Review from Customer Support Dept
The passion they have for our members.
Review from Customer Support Dept
Supportive, helpful, encouraging, and they take time to teach new hires.
Review from Customer Support Dept
We are team players we help each other and we all know that all of us will help one another out if anyone does need the help.
Review from Customer Support Dept
Motivation and conscious group of cool people
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Centene Corporation yet.
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What is most positive about the culture and environment at your company?
Good work life balance, family first mentality, paid covid leave, work from home
Review from Customer Support Dept
Has a family feeling with a passionate focus on our members.
Review from Customer Support Dept
My team is supportive, helpful, and compassionate.
Review from Customer Support Dept
I worked for another insurance company before and Centene is by far the best positive experience I have ever had in a job. The company does a good job at trainings and its a positive work place and the culture portion is awesome as well.
Review from Customer Support Dept
They encourage diversity and upward movement
Review from Customer Support Dept
What needs to change to make the company culture better?
The Supervisors, and Team Leads
Review from Customer Support Dept
What did you like most about the interview process?
Interview process is fast and effective
Review from Customer Support Dept
THe person who interviewed me was so nice and made the interview a very comfortable interview.
Review from Customer Support Dept
It was concise and did not go on excessively
Review from Customer Support Dept
Interviewer made me feel at ease. Explained the job title in detail as well as my benefits.
Review from Customer Support Dept
Was 1:1 with my actual manager
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Centene Corporation yet.
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What makes you most happy at work?
Working with members during their pregnancoes
Review from Customer Support Dept
Knowing that I help members and the impact I have on their lives.
Review from Customer Support Dept
Working with my members and making sure that their needs are met when they are being discharged from the hospital.
Review from Customer Support Dept
Being in the quiet when we do not have to be on the phones
Review from Customer Support Dept
Making a difference, as well as my coworkers and my direct supervisor.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Change management, Supervisors and Team Leads
Review from Customer Support Dept
Improved compensation to staff earning less than $100k per year.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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