Express Scripts Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
It's mentally and physically draining to work for this company
Review from Customer Support Dept
What do you like best about the leadership team?
They stand up for employees
Review from Customer Support Dept
Very supportive and flexible based upon company and community needs
Review from Customer Support Dept
They really work to keep the culture important within the company
Review from Customer Support Dept
What does the leadership team need to get better at?
Communication, and all be on the same page
Review from Customer Support Dept
Communication and appreciation. Treat your employees well and they will do a great job.
Review from Customer Support Dept
Needs more training and more help
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The leadership team needs to show more compassion for the employees.
Review from Customer Support Dept
What is the best part about your compensation package?
Great coverage for the most part
Review from Customer Support Dept
PTO built in and feows as you stay within company
Review from Customer Support Dept
The insurance benefits are pretty decent
Review from Customer Support Dept
It was not enough for the stress that was caused
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Since the company merger btn Medco & Express Scripts, the company no longer makes the employees feel like people but more like a number in the company. The company hasn't given it's employees a raise in over 2 years.
Review from Customer Support Dept
What are some of the best things about your team?
They have great knowledge and experience
Review from Customer Support Dept
Very strong and smart always willing to help
Review from Customer Support Dept
Gor the most part. Some could be emails, but they do well expressing changes and important info
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
We work together great no problems
Review from Customer Support Dept
Communication with managers and each other.
Review from Customer Support Dept
more team work and less showmanship
Review from Customer Support Dept
What my coworkers & I need is a raise & more bonus incentives.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Going home for the day.
Review from Customer Support Dept
Never know what the day will be like
Review from Customer Support Dept
We all love food and enjoy potlucks where we celebrate different culture
Review from Customer Support Dept
The employees are listened to if there are true concerns.
Review from Customer Support Dept
You have the option of working from home.
Review from Customer Support Dept
What needs to change to make the company culture better?
Stop hiring anyone that can type get people that actually know what they are doing.
Review from Customer Support Dept
it used to be fun, but then became a numbers game
Review from Customer Support Dept
Since the majority of the employees are virtual, more team outings would be nice
Review from Customer Support Dept
What did you like most about the interview process?
It was positive, however once hired the facade quickly disappeared.
Review from Customer Support Dept
Just talking to management. Asked great questions
Review from Customer Support Dept
Interviewing with the people I would work under allowing relationships to be built
Review from Customer Support Dept
The comfortable atmosphere. I did not feel nervous or awkward.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Being around people who can relate and support you where needed
Review from Customer Support Dept
My position and the patients and staff I work with
Review from Customer Support Dept
What's going wrong and how can it be improved?
People don’t seem happy to be here anymore. Always so negative
Review from Customer Support Dept
Staff appreciation. Our bonus gets less and less each year.
Review from Customer Support Dept
More company comradery & team spirit
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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