Family Dollar Stores Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
Most of the time it was ok
Review from Customer Success Dept
We are the leadership team ! It takes all of us ladies at our store as one ! We help each other so our customers come first ! We give repect to each other and to our customers ! Thats what it takes to make a team !
Review from Customer Success Dept
Nothing to brag about..team not together
Review from Customer Success Dept
My leadership team want us to grow in the company giving us training and answer all our questions, validate our hard work
Review from Customer Success Dept
What does the leadership team need to get better at?
When another company buys people out. Don't send in District managers that have had opportunity to read the new guidelines. And assumes the the store workers have read the new hire on pamphlet. Don't tell people what they have to do. Ask how do they do the standard operating procedures.
Review from Customer Success Dept
Being a leader and not a dictator plus favoritism was an issue.
Review from Customer Success Dept
What is the best part about your compensation package?
Free dental, life insurance, company provided and paid short and long term disability
Review from Customer Success Dept
I am paid time off when needed such as sick days too.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
More our effort less importance to give us credit
Review from Customer Success Dept
Because i put alot of effort into this company and for them not to value me and have no kind of heart really hurt me to the core
Review from Customer Success Dept
Need better store manager who doesn't lie
Review from Customer Success Dept
We work long hours to make sure are store product is on the shelfs for our customers ! If no product on our shelfs then no customers no store no money !
Review from Customer Success Dept
What are some of the best things about your team?
We work together and treat each other with respect , we always cover for each other and switch our shifts to allow someone to be off for childrens events or partners events. The team we have is good reliable and help each other with out dealing with our manager. She thinks of herself not the team!!!
Review from Customer Success Dept
Hard workers, good people ,amazing with customers
Review from Customer Success Dept
The ones at store try their best
Review from Customer Success Dept
My team is great for one main reason. They are all constructive with any training or feedback and blunt with explaining the correct way to do things
Review from Customer Success Dept
We work together nomatter what
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Listening to others suggestions to make work more efficient.
Review from Customer Success Dept
Treat each other better and the customer
Review from Customer Success Dept
If they kept their person problems at home and work problems at work. Not bring personal stuff to work.
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
Our team works together. Team work is dream work wished the manager would not call people at home to stir up drama !!!
Review from Customer Success Dept
The people from so many different backgrounds
Review from Customer Success Dept
Were like a family and our customers are always happy to see us all.
Review from Customer Success Dept
There is nothing positive at all
Review from Customer Success Dept
Postive is our team our store !
Review from Customer Success Dept
What needs to change to make the company culture better?
It needs a more positive environment. Not employees who are negative all the time.
Review from Customer Success Dept
What did you like most about the interview process?
It was a quick process
Review from Customer Success Dept
Getting a fair chance thats when i first started
Review from Customer Success Dept
It was quick and personal
Review from Customer Success Dept
The manager was able to present all expectations of me as an employee and my role starting at family dollar
Review from Customer Success Dept
What would you improve about your company's interview process?
I walked in and they gave me a job.
Review from Customer Success Dept
Better store manager who won't just hire anyone
Review from Customer Success Dept
What makes you most happy at work?
My customers, helping them and finding what they need
Review from Customer Success Dept
The people I get to help and meet.
Review from Customer Success Dept
Interaction with the Customer and the employees
Review from Customer Success Dept
Dealing with the polite customer
Review from Customer Success Dept
I love working with my family coworkers we are a family at our store ! But now were not happy you put a lady over are store that dont know what she doing she lieing trying to make a name for her self and our store is now going down hill because of this so called new superv! Go somewhere else lady GO
Review from Customer Success Dept
What's going wrong and how can it be improved?
Its the people in the company thats not there looking in and judging people
Review from Customer Success Dept
Get better store manager. One that doesn't lie
Review from Customer Success Dept
Tray customers better and listen when they talk not just push what they have to say aside and ignore them.
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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