Helpware IT Department Employee Reviews | Comparably
Helpware Claimed Company
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us. Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients. Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well. read more
EMPLOYEE
PARTICIPANTS
875
TOTAL
RATINGS
15359
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Helpware IT Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

visionary team with a lot of communication

Review from IT Dept

Compromised with the job culture.

Review from IT Dept

They make us feel important.

Review from IT Dept

They care about the wellbeing of users and are constantly improving.

Review from IT Dept

The way they talk and reach to me

Review from IT Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Helpware yet.
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What is the best part about your compensation package?

Compensation Reviews

bonuses and the stucture of it

Review from IT Dept

The medical insurance policy is good.

Review from IT Dept

The bonus are not limited.

Review from IT Dept

The constant improvements in the compensation packages

Review from IT Dept

The bonuses are BIG if you work hard, but without pressure

Review from IT Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

There aren't any Compensation reviews of Helpware yet.
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What are some of the best things about your team?

Team Reviews

very hard workers with good vision

Review from IT Dept

good treatment and constant communication

Review from IT Dept

They all are pretty competent and fun

Review from IT Dept

Very helpful and joyful. You can laugh with them and you can solve the difficult situations with them.

Review from IT Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Helpware yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

personal grow , and a very good way to vision things

Review from IT Dept

Leads and workforce are invested in the job and personal life balance.

Review from IT Dept

There are not as much restrictions as in other companies.

Review from IT Dept

That allow us to develop as individuals and constantly train ourselves

Review from IT Dept

They way they let you handle your tasks and time

Review from IT Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Helpware yet.
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What did you like most about the interview process?

Interviews Reviews

very fast and easy steps

Review from IT Dept

Friendly recruitment and correct expectations

Review from IT Dept

The transparency with which interviews are conducted and data provided

Review from IT Dept

The connection with the recruiter

Review from IT Dept

Everything was fast and on point

Review from IT Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Helpware yet.
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What makes you most happy at work?

Outlook Reviews

learning new things and help others

Review from IT Dept

Learning new things and new products

Review from IT Dept

Learning new things every day.

Review from IT Dept

My coworkers and the conversations we have with each other

Review from IT Dept

Working at home and have more time

Review from IT Dept

What's going wrong and how can it be improved?

Outlook Reviews

There aren't any Outlook reviews of Helpware yet.
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What do you like best about your company?

Outlook Reviews

learning new things and helping others

Review from IT Dept

The base salary is better that other companies.

Review from IT Dept

New learnings every day almost.

Review from IT Dept

the work environment and people

Review from IT Dept

Working at home and benefits

Review from IT Dept

What would you most like to see improved at your company?

Outlook Reviews

new accounts and proyects worldwide

Review from IT Dept

benefits like a saving funds and a better food vouchers compensation.

Review from IT Dept

I would like to see more benefits.

Review from IT Dept

Increase of salary after periods of time

Review from IT Dept
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