IHOP CS Rep Employee Reviews
Briefly describe your overall experience at your company
Not good. It’s been frustrating at times but we make due with what we
Review from Customer Support Dept
Great love my GM he is fair like my managers. They work together w re ll
Review from Customer Support Dept
So far my experience has grown as a restaurant server and hostess
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What do you like best about the leadership team?
Fair and down to earth . understand the neefs of employees and customers
Review from Customer Support Dept
its the best place to work very easy and friendly place for begginers.
Review from Customer Support Dept
Friendly and helpful to all people around
Review from Customer Support Dept
The equality shown from management
Review from Customer Support Dept
That they have patience if your new and try to help you out as much as possible.
Review from Customer Support Dept
What does the leadership team need to get better at?
Communication! They need a better system in place. Need to check in on employees more.
Review from Customer Support Dept
I think they need to play an active role in the front and back of the house to see where employees can improve their work ethic to have a better team to ensure a better dining experience for the customers.
Review from Customer Support Dept
take better care of the employees
Review from Customer Support Dept
Management needs to help the employees make more money. It seems as if they are never around and they only come in for their shifts and that’s it. The employees do
Review from Customer Support Dept
Be more patient and understanding of the employees, and maybe have meetings with us to solve any problems going on
Review from Customer Support Dept
What is the best part about your compensation package?
I don't have one yet. Only been working for IHOP since Oct
Review from Customer Support Dept
its easy and a lot of money gives me savings.
Review from Customer Support Dept
I walk away with cash everyday, which is nice.
Review from Customer Support Dept
Everything ! I love it all
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It's fair for all the employees
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Why do you feel undervalued and what would make you feel better about your compensation?
I’ve never had an employee evaluation. We are never told about the new items put on the menu. The lead server/ shift leader is very petty and vindictive. Only certain favored people get to work the good, profitable shifts. That place needs a
Review from Customer Support Dept
I would feel better if people gave out more tips and hourly pay be $5 at least.
Review from Customer Support Dept
Servers depend a lot on their tips and when a tip pool is put in place that takes $100+ out of your pocket it feels like the employer is taking money out of the employees pocket to put into theirs. They need to give the hosts and cooks raises so that they don't depend on the server tips instead
Review from Customer Support Dept
work load doesnt match the pay
Review from Customer Support Dept
Health benefits would be good for one.
Review from Customer Support Dept
What are some of the best things about your team?
Get the job done right no matter whst
Review from Customer Support Dept
we all work as a team understand each other and help out.
Review from Customer Support Dept
We all work together well and help one another
Review from Customer Support Dept
Everybody treats everybody fairly and with kindness
Review from Customer Support Dept
Among the serving staff, everyone works together to get the job done and become friends in the process.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
A lot of people are very petty. Not very good team players. The manger is MIA. It’s
Review from Customer Support Dept
TEAM WORK , RESPECT , expressions & voices
Review from Customer Support Dept
Everyone needs to worry about their own side work and never mind what anyone else is doing.
Review from Customer Support Dept
communicate !! be nice to everyone and don’t be nasty
Review from Customer Support Dept
Respecting fellow employees. Considering others who have children and bills just like they do.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The few people that are nice and respectful make it tolerable to work there.
Review from Customer Support Dept
Different people but we all work together well for the most part
Review from Customer Support Dept
The positive is the customers and the staff excluding the manager
Review from Customer Support Dept
friendly and very family envirnment at my work.
Review from Customer Support Dept
The customers are the best part of my entire work shift.
Review from Customer Support Dept
What needs to change to make the company culture better?
smile, be positive, work with others, etc
Review from Customer Support Dept
the owner needs to care a bit more about the restaurant tools. for instance, we have one credit card machine between 4 P.O.S.'s (Point Of Sale) and 1 of those P.O.S.'a doesn't work.
Review from Customer Support Dept
There needs to be follow thru. If an employee has an issue they should be listened to.
Review from Customer Support Dept
More incentive to do better. We are always only told when we have done something worng
Review from Customer Support Dept
Bring up moral and treat employees better.
Review from Customer Support Dept
What did you like most about the interview process?
That it was one on one.
Review from Customer Support Dept
I don't necessarily like interviews trisha was down to earth made it easier
Review from Customer Support Dept
But I like most is they were very flexible with me and they gave me the days and hours I wanted but the negative in the interview process was he did not take me to an office I didn’t fill out an application there was no questions
Review from Customer Support Dept
the manager was pretty friendly and understood me nicely.
Review from Customer Support Dept
Learning the ropes of my possible new job
Review from Customer Support Dept
What would you improve about your company's interview process?
nothing it just needed to be in more depth and explained better about everything you’ll be doing
Review from Customer Support Dept
The waitress need to prebus table and not just leave it for the bus boy to carry need to tip bus boy
Review from Customer Support Dept
What makes you most happy at work?
Providing good service and be thanked by the customer
Review from Customer Support Dept
When things go smoothly and we get through the lunch rush plus when I finally get to sit down and take a 30 minute break
Review from Customer Support Dept
the customers and my co-workers makes the most happy.
Review from Customer Support Dept
My co workers and my managers
Review from Customer Support Dept
I am most happy at the end of the day when I count the money I made and feel like the hard work was worth it.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Need better qualified staff and more communication from the management team.
Review from Customer Support Dept
How the staff and co workers speak to each other
Review from Customer Support Dept
For starters some employees don't do their job with pride and it leaves other employees having to pick up their slack which puts a burden and eventually burns those employees out. One way that could improve is by management putting more effort into the hiring process and letting go the slackers
Review from Customer Support Dept
everything from the manager down to employees
Review from Customer Support Dept
waitress need to per bus tables and not leave it for the bus boy and give little tips to the person who bus tables
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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