IntouchCX Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
Review from Operations Dept
Review from Operations Dept
What do you like best about the leadership team?
management style and how they treat their employees
Review from Operations Dept
They are always ready to support anyone in the company
Review from Operations Dept
Our leadership truly cares about the success and happiness of our people. They are very connected and easily accessible. And, they are always finding creative, efficient, and yet still fun ways for us to do our jobs.
Review from Operations Dept
The autonomy they give me too do my job. I also appreciate how accessible they are when I have a problem.
Review from Operations Dept
I feel like leadership does not pay attention to us. Specially to the way we feel. Our opinions do not count, or at least that's that way it feels/seems to be. Leadership constantly offers more and more hires but they never ask how we are feeling with the process or if we need any type of support.
Review from Operations Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of IntouchCX yet.
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What is the best part about your compensation package?
health benefits, hmo, insurance, and the leave credits
Review from Operations Dept
HMO, allowances like clothing; communication and meal allowance
Review from Operations Dept
Base pay and paid time off.
Review from Operations Dept
The benefits package is the best part.
Review from Operations Dept
I like that there are allowances on top of my basic pay
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel like if we are bilingual we should get paid a bit more. At the end, we are spending 10 hours a day in this place and we are bringing lots of people to the company (isn't that important). We do receive a bonus but for some reason if feels like we are not completely important for the company.
Review from Operations Dept
What are some of the best things about your team?
teamwork, open communication, and constructive criticism
Review from Operations Dept
Very cooperative and their work ethics
Review from Operations Dept
Our team has an amazing core value foundation, everyone is pleasant to work with and full of positive energy, and we all make sure we support each other- ONE TEAM.
Review from Operations Dept
They are always available when I need them.
Review from Operations Dept
The best thing about our team (Excluding our direct leadership) is that we all complete the job supporting each other. Even we are all different, at the end we all get together to get the goals completed.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
openness, inclusive, doesnt judge, diverse
Review from Operations Dept
Everyone is happy to work and you can feel the support of each other
Review from Operations Dept
There are so many things. The people are great! The office space is so comfortable and nice to work in. The leaders are engaged with their people and make sure we have everything we need to be successful.
Review from Operations Dept
A "we are all in this together" mentality.
Review from Operations Dept
What needs to change to make the company culture better?
To show more appreciation for the job workers do and leadership needs to demonstrate more interest in the process. They need to show they are wiling to help because currently that is not noticeable.
Review from Operations Dept
What did you like most about the interview process?
the questions are not the typical interview questions that get asked
Review from Operations Dept
They speak and act professionally
Review from Operations Dept
The instructions provided were easy to follow, and the people I engaged with were very kind and welcoming.
Review from Operations Dept
Being able to be interviewed by to the people who I report to, and also but the people that I work with.
Review from Operations Dept
It was fast and very communicative and supportive.
Review from Operations Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
it never gets old, always looking forward to work
Review from Operations Dept
I can feel that I'm an important part of the company
Review from Operations Dept
The work is engaging and always keeps me on my toes. And, the people are great.
Review from Operations Dept
My co-workers are the best part of my day.
Review from Operations Dept
Drives me to think critically and push myself beyond my own boundaries. Most of all I love seeing my team succeed and have a great quality of life.
Review from Operations Dept
What's going wrong and how can it be improved?
Leadership takes all my energy and enthusiasm with their weird attitude and way of "working along with us". I do not feel supported.
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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