Jewel Osco Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
generally I enjoy my job It often depends on your store management to set the tone unfortunatly
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Seems concerned about the workers
Review from Customer Support Dept
very helpful and nice sometimes.
Review from Customer Support Dept
What does the leadership team need to get better at?
being more personable and friendly to associates
Review from Customer Support Dept
my store director needs to be more professional
Review from Customer Support Dept
Appropriate schedule, don't schedule me 3-11pm and then 6am-2pm the next day.
Review from Customer Support Dept
They need to get better at acknowledging employees for good customer service as well as listening to advice from employees.
Review from Customer Support Dept
Scheduling: If I'm working 3-11 pm, I should not be scheduled to come in the next day at 7am. Giving breaks at appropriate times, actually helping during hectic times, don't chide workers in front of customers, ensuring workers clean and finish duties as to not have it fall on said worker's relief.
Review from Customer Support Dept
What is the best part about your compensation package?
affordable and good coverage the wellness program
Review from Customer Support Dept
the insurance coverage is fair and affordable
Review from Customer Support Dept
Coverage and lower costs is good
Review from Customer Support Dept
the raises in our contract and the health plan.
Review from Customer Support Dept
I like the time and a half on Sundays and holidays as well as personal days.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
The minimum wage and my salary.
Review from Customer Support Dept
Making mininum wage is fine, the problem comes with absolutely no benefits for working certain times. As of June 2017, new hires get no benefits for working weekends or holidays. Employees hired after Jan 2014 only receive $2 extra for Sundays and holidays.
Review from Customer Support Dept
Acknowledgement for performing well, micromanaging feels like busy work and makes me feel like I was not being played to my strengths, little to no feedback for completing task, stop talking down to employees, raises are almost nonexistent, treat me with the same respect I give you
Review from Customer Support Dept
What are some of the best things about your team?
fwithun and friendly easy to get along
Review from Customer Support Dept
friendly and very nice people
Review from Customer Support Dept
Fun happy hard workers and enjoyable
Review from Customer Support Dept
we get along most of the time.
Review from Customer Support Dept
Some of them are respectful and kind to others, willing to work with my pace.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Coworkers are usually helpful and will help each other with larger work loads.
Review from Customer Support Dept
Placing workers who cannot ring liquor in proximity of workers who can, schedule baggers to work with cashiers as to make lines quicker, undervalue workers affect everyone negatively, provide water bottle year round instead of only for the duration of summer
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
I love my front end manager she makes it fun to be at work
Review from Customer Support Dept
very diverse customers and most have shopped with us for a long time so its a very comfortable atmosphhere
Review from Customer Support Dept
Customer satisfaction and good coworkers
Review from Customer Support Dept
If we have enough help it runs smoothly.
Review from Customer Support Dept
There is a reward system where employees can get a $5 certificate for every survey that receives a 10.
Review from Customer Support Dept
What needs to change to make the company culture better?
The lot schedule, the wages, call offs.
Review from Customer Support Dept
Problem is usually with managers, they offer little to no help during busy times. It is quite honestly hard to find them during certain times of the day as they are either on lunch or taking a smoke break.
Review from Customer Support Dept
Managers need to listen to employees and not mock their concerns, new employees should get an incentive for working weekends, rewards, have meetings with all employees as to give everyone a clear definition of goals and address any issues, realize that we are a team
Review from Customer Support Dept
What did you like most about the interview process?
I had my interview many years ago, I am unsure how the process works now
Review from Customer Support Dept
it was a very long time ago but I don't remember feeling intimidated
Review from Customer Support Dept
Simple question and professionalism but friendly
Review from Customer Support Dept
Nice and understanding and gives me a chance.
Review from Customer Support Dept
The interviewer was respectful and kind when I was nervous and didn't tell me that I wasn't right for the job.
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Jewel Osco yet.
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What makes you most happy at work?
Seeing my friends at work
Review from Customer Support Dept
my customers and coworkers do
Review from Customer Support Dept
the customers and coworkers mfunake my job
Review from Customer Support Dept
The people and the work I do
Review from Customer Support Dept
I love all the rewards I have been given and I get lots of regular customers who compliment me.
Review from Customer Support Dept
What's going wrong and how can it be improved?
the scheduling system leaves us with low staff.
Review from Customer Support Dept
The way employees/store director/manager talk to each other and the customers. I think it could be improved if people weren't so disrespectful just be nice and respectful to everyone we work with.
Review from Customer Support Dept
Understaffed, have more staff after 5pm till closing.
Review from Customer Support Dept
Managers set the employee's attitude, don't unload on employees. When I clock in, I should be able see what is expected of me, I shouldn't have to spend 5-10 minutes trying to find a manager. Stop the constant manager override, I shouldn't need an override for suspending an order or for canceled.
Review from Customer Support Dept
What do you like best about your company?
I am close to home from where I work
Review from Customer Support Dept
What would you most like to see improved at your company?
transparency accountability psychology separating work from home life
Review from Customer Support Dept