Jo-Ann Stores Sales Department Employee Reviews
Briefly describe your overall experience at your company
Great place to work problems with getting payed for hours worked.
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I have worked at Joann 9 years..WHY are new hires making more than me?
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What do you like best about the leadership team?
I can't say much about them I have only met the district manager once 7 months ago. No one else on the executive team.
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Direct management does the best with what they are given. All of my store managers have been fantastic. I have noticed an attempt by corporate leadership to improve the work environment but so far its all superficial.
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Dedication , involvement in wellbeing of its employees
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they are straightforward and get right to work
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They do an Awesome job with management!
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What does the leadership team need to get better at?
Communication, the general manager needs to stop being so rude with their employees. They act like they don’t care at al
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being obscenely aggressive for no reason and violating simple human rights given to the employees (as in forced in office conversations with management and declining the ability for the person their speaking with to have a witness of their own in the room)
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There is no leadership at my store
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Customer service. They're always in a crabby mood and talking down to me as an employee when i call out. Saying I'm ridiculous and more concerned about my shift being covered than my own health.
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Communication is awful and not one manager can act professional
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What is the best part about your compensation package?
I have the 401k only
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Don't have one at this time
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20% off all purchases, including circuit
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I actually haven't taken advantage of the benefits/compensation since I'm still on my family's insurance plan.
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I only get a 15% discount.
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Why do you feel undervalued and what would make you feel better about your compensation?
with the inflation prices rise so the discount really does not do much to counter the base pay joann offers. in terms of benefits when i transferred from one location to the next. all of my raises were taken from me because the start pay for the state i transferred to was higher from my last store.
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Management snaps and complains and is never satisfied. We work extremely hard with little to no backup and are expected to do even more. We are talked down to and disrespected. For the amount of abuse we go through from customers and management alike, we deserve higher pay.
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I just want my last check that I deserve. By law I should have been paid within. 72 hours of quitting. It's been 2 weeks and my attempts to ask my manager what's going on she has blocked and ignored me
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The compensation is not adequate for the work expected or performed. Part-time work can be up to 40 hours with no benefits. Breaks are very rare due to understaffing and constant reduction of man-hours. A liveable wage ($15+) for ALL employees would be a start. Sick Leave, PTO. Adequate Staffing.
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To be treated fairly and to be able to make atleast a liveable wage.
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What are some of the best things about your team?
Talkative, approachable, easy-going, well-tempered, and intelligent
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Most of the team members are very supportive and always willing to help eachother
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We strive to get the job done.
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Depends who the team is that day..
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The unique and kind people I get to work with. They are some of the only reasons many people stay so long. They help each other and go above and beyond to make it a good work environment.
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What do your coworkers need to improve and how could you work together better?
Co workers are fine. Just management that's terrible.
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Better communication, bring back the meeting in the morning.
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A lot of our team members don't give their full 100%. But the real problem is the managers.
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they should improve communication skills and get along better
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Listen to your employees and you'll have a better outcome with your stores.
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What is most positive about the culture and environment at your company?
Excluding management, the team at joanns is very friendly and like a second family
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Depending on people you work and the customers it's really good
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Everyone is friendly and helpful
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generally being appreciative of each others work and what we have to offer each other in terms of of strengths passion and interests dependent on what part of the store we task for work wise.
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The most positive is the coworkers. They understand and respect each other and work hard to make it a good day for others.
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What needs to change to make the company culture better?
Tell your managers to have common courtesy and to not act like a bunch of kids on highschool.
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Better aid for the company's employee's so there isn't so much negativity.
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To listen to us, to hear our concerns, our ideas, our thoughts to care about us, as we are expected to care for "your" customers. You can replace us over and over again with someone new, but without us, how would that work?
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A new store manager and pay equivalent to your work.
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Merit pay raises and more recognition for hard working people. Get rid of people who do not show up to work regularly.
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What did you like most about the interview process?
It was easy-going and didn't pressure me too much to be something that I wasn't as an employee.
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The interview process was fast and easy
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I've been with joanns so long I don't think the knew people get enough attention
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He was professional and kind. Joann is my first job and I am grateful to have been given a chance to work in a place that is in my comfort zone.
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I appreciated that the hiring manager acknowledged my crafting experience. The process was quick and efficient and I was offered the job almost immediately.
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What would you improve about your company's interview process?
Ask questions about what we sell.
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What makes you most happy at work?
Being productive and helping the customers
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Working with mg favorite coworkers and being able to work withought certain management breathing down my neck, talking down to me, snapping and micro-managing.
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Helping customer's find just what their project needs. Giving pointers and helping them figure out how much materials they need for their project.
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Seeing the beautiful things my customers create and share with me.
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Being surrounded by creativity, and people who love it as much as I do.
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What's going wrong and how can it be improved?
Clearly in the district i work in there is a hard chain of management favoritism. our new store manager has strong ties with the district manager here so they get to get away with being horridly aggressive and ill mannered to the current work team and nice and kind to the new recruits he brings in.
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Wages, problem solving, employee/ management divide
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Manager is rude to customers some people are treated better than others
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First and foremost, although you’ll meet many amazing coworkers you also will meet many ridiculous ones. My first experience at Jo Ann is working 8+ hours, 1 break, dealing with severe feet pain, and unforgiving, high maintenance customers. My coworkers (often managers) usually sit on their phone
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Not enough hours. Hazard pay was removed.
Review from Sales Dept
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