KinderCare Education Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
I absolutely believe in what KinderCare stands for and love working for this company as a center director in North Carolina.
Review from Customer Support Dept
The leadership team is always there if u need anything at all and they r very helpful
Review from Customer Support Dept
Family friendly, realistic , willing to work on a schedule that works for me.
Review from Customer Support Dept
I like that they are women and understand the value of family and health.... Also that they seem to really care about the kids over the money...
Review from Customer Support Dept
How much I've learned from everyone there
Review from Customer Support Dept
What does the leadership team need to get better at?
Communication. Stop with the unspoken expectation that employees will work on their free time and spend their personal money for supplies just so their classrooms will operate smoothly.
Review from Customer Support Dept
People who really care and have a passion for staf families and kids.
Review from Customer Support Dept
more communication needed with supervisors and employees
Review from Customer Support Dept
Listening to their employees concerns
Review from Customer Support Dept
They need to get on the same page. They need to have educational background to understand what staff goes through on a daily basis. They need to have better trainings on dealing with children with behavioral issues
Review from Customer Support Dept
What is the best part about your compensation package?
affordable, beneficial, what I need
Review from Customer Support Dept
Health insurance, paid holidays and vacations.
Review from Customer Support Dept
benefits and coverage. choices of where to go
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Getting paid more for the work i do
Review from Customer Support Dept
Higher pay and a clear pathway to advancement. The understanding that as I am an "older" employee who has returned to college to obtain her degree...but LIFE EXPERIENCE should ALSO be considered. Not just having a piece of paper.
Review from Customer Support Dept
we make an average of 50%less than district teachers but they call us educators and teachers. we are overwored and underpaid. many people feel this way however very you have the skills our trust that managemnet would be a good reference if we sought employment elsewhere.
Review from Customer Support Dept
I have over 10 years experience working with children and I am making minimum wage, when the previous job I had was paying me $5/hour over minimum wage
Review from Customer Support Dept
They could be more generous.
Review from Customer Support Dept
What are some of the best things about your team?
all of my coworkers are fantastic, you can tell they really care about the children they work with as well as the quality of their classrooms and the experiences they provide for the students.
Review from Customer Support Dept
We all do our best to pitch in and help one another when one of us is struggling.
Review from Customer Support Dept
Web Ex meetings are what we use due to Covid
Review from Customer Support Dept
They are loyal to the families.
Review from Customer Support Dept
We all really work as a team to provide the best care.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
The director and assistant director have a lot of favoritism towards certain employees. The assistant directors little sister gets to do whatever she wants and takes 2 hour lunch breaks.
Review from Customer Support Dept
better communication on updates and changes
Review from Customer Support Dept
Not degrading one another and helping each other out
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Everyone is very supportive of each other and wants to help each other out, we often bounce ideas off each other and help each other to be the best in our respective classrooms.
Review from Customer Support Dept
Working with my co-workers, children and their families. They are the ONLY reason I am TRYING to stay in the field. However, if I continue to struggle financially, I will have no choice but to make a move.
Review from Customer Support Dept
the people and our 4 pillars
Review from Customer Support Dept
My coworkers, my fellow teachers are amazing, managment is just awful
Review from Customer Support Dept
The children and the families
Review from Customer Support Dept
What needs to change to make the company culture better?
The supporting the staff we have, and making sure they are taken care of.
Review from Customer Support Dept
Better management who lifts their staffs spirits
Review from Customer Support Dept
What did you like most about the interview process?
We got to connect with the director we would be working with
Review from Customer Support Dept
I was promised a raise as lead teacher when I agreed to go to my current location but then Covid hit abd I did not receive it. I made the choice to return to college to increase my earning power. There is little guidance as promised career path wise.
Review from Customer Support Dept
transparent, open honest, fair and comfortable
Review from Customer Support Dept
i did feel extremely comfortable at the interview. it felt like i was talking to friends. it was really a great interview process.
Review from Customer Support Dept
The asst Director seemed very funny and friendly at the time
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of KinderCare Education yet.
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What makes you most happy at work?
The children I get to work with
Review from Customer Support Dept
Being able to be in charge of a classroom, but it is also very stressful. The unspoken expectations of working off the clock to prevent OT and never having the supplies needed for curricuulum resulting in out of pocket expenses.
Review from Customer Support Dept
I love my team, the children and the families
Review from Customer Support Dept
Seeing the staff and the families and children.
Review from Customer Support Dept
I have the best coworkers and I’m able to earn money for my family with a g
Review from Customer Support Dept
What's going wrong and how can it be improved?
Managment dont interact on a daily basis youre stuck in a room until you call to use the restroom and have to wait 15 minutes just to do that.
Review from Customer Support Dept
The favoritism is unreal! I was told that I couldn’t leave work at my scheduled time off because the person who lets me go (the asst directors sister) had a date to go on so I was told I have to stay late and I wasn’t able to get to my sons daycare befor
Review from Customer Support Dept
The moral is very low
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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