Molina Healthcare CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
What do you like best about the leadership team?
There aren't any Leadership reviews of Molina Healthcare yet.
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What does the leadership team need to get better at?
yes they could learn to improve
Review from Customer Support Dept
Treat every employee as if they are valued.
Review from Customer Support Dept
The leads are horrible they never want to help or take escalated calls and they get no training so at times we get incorrect information
Review from Customer Support Dept
What is the best part about your compensation package?
It's split into two premium payments
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
if they treated employees fairly
Review from Customer Support Dept
There is no room for growth. The company makes promises they don’t keep, and favoritism.
Review from Customer Support Dept
What are some of the best things about your team?
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What do your coworkers need to improve and how could you work together better?
get to work on time and actually do some work
Review from Customer Support Dept
We can definitely improve in working together and acting more like a team
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
We try to help each other a lot with questions or guidance on our calls as some of us are more experienced in some things than others
Review from Customer Support Dept
What needs to change to make the company culture better?
fairness equality and discipline yes
Review from Customer Support Dept
What did you like most about the interview process?
easy and non evasive yes
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
There aren't any Outlook reviews of Molina Healthcare yet.
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What's going wrong and how can it be improved?
like i said the workers are late dont work efficiently
Review from Customer Support Dept
More support for the representatives, have things in order it can be quite a mess it needs to focus more on having correct information
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of Molina Healthcare yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Molina Healthcare yet.
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