Neiman Marcus Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
What do you like best about the leadership team?
Respect on commit to your job
Review from Customer Support Dept
What does the leadership team need to get better at?
Get your foot off the neck of the people DOING the work that keeps the company afloat. Customer facing associates are pushed to "do more and sound good doing it" as the VP Purpura puts it, while lack of working systems hand ties the associates from meeting goals.
Review from Customer Support Dept
What is the best part about your compensation package?
All way understand an try to help you
Review from Customer Support Dept
It should be more
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
The company needs to treat the employees with the same respect we are to give customers. Pay for the quality and service you expect to be given. Out sourcing work to Honduras is insulting to a brand that has been TX based since day 1.
Review from Customer Support Dept
What are some of the best things about your team?
Like when you ready work an time
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Again, work is out sourced and those new members are kept separate from the original employees. We have zero interaction with them, except when we have to clean up a mess they have made.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Reliable an strong fast an good
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Neiman Marcus yet.
Be the first to contribute a review.
What did you like most about the interview process?
Look in your eyes an ask you Question
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Neiman Marcus yet.
Be the first to contribute a review.
What makes you most happy at work?
Do your job any asked thing you do
Review from Customer Support Dept
What's going wrong and how can it be improved?
Sr management and HR are slow to respond, if at all, when asked questions about mistakes that have been made. Follow up is essential, as that is what is expected when we deal with customers.
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of Neiman Marcus yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Neiman Marcus yet.
Be the first to contribute a review.